Refund and Cancellation Policy

Effective Date: 1 July, 2025

This Refund and Cancellation Policy explains how you can cancel or seek a refund for AI Chat services purchased through the KundliSage Platform. By using or purchasing our AI Chat services, you agree to the terms outlined below.

Cancellation Policy

• Order Cancellations:
  Cancellations will only be considered if the request is made within 7 days of placing the order.
  Cancellation requests may not be accepted if the AI Chat service has already been delivered or initiated.
  For digital services like AI Chat, once the session or service has started, cancellations are generally not permitted.
• Non-Cancellable Items:
  AI Chat services, once delivered or initiated, are non-cancellable.
  Exceptions may be made at the sole discretion of KundliSage in the event of technical errors or non-delivery of service.

Refund Policy

• Service Not Delivered or Technical Errors
  If you experience a technical issue or the AI Chat service is not delivered as promised, please report it to our customer service team within 7 days of purchase.
  Requests will be reviewed, and if the issue is confirmed, a refund or re-delivery of the service may be approved.
• Dissatisfaction with Service
  If you believe the AI Chat service did not meet your expectations, notify our customer service within 7 days of purchase.
  The team will review your complaint and take appropriate action at their discretion.
• Refund Processing:
  If a refund is approved by KundliSage, it will be processed within 7 days to your original payment method.

Contact Us

Note: Cancellations and refunds for AI Chat and other digital services are generally not permitted once the service has been delivered or initiated.
All exceptions are at the sole discretion of KundliSage, especially in cases of technical failure or non-delivery.
Please keep your order details and proof of purchase handy when contacting customer service.